package transcript const HTMLTemplate = ` Transcript {{.Ticket.Type}}-{{printf "%04d" .Ticket.TicketNumber}}

Transcript — {{.Ticket.Type}}-{{printf "%04d" .Ticket.TicketNumber}}

Utilisateur : {{.Ticket.UserID}}  |  Ouvert le : {{.Ticket.OpenedAt.Format "02/01/2006 à 15:04 UTC"}}

Généré le {{.Generated}}  |  {{len .Messages}} messages

{{range .Messages}}
{{if .AuthorAvatar}} {{else}}
{{.AuthorInitial}}
{{end}}
{{.AuthorName}} {{.Timestamp}}
{{if .Content}}
{{.Content}}
{{end}} {{range .Attachments}} {{end}}
{{end}}
`