save first version

2026-05-02 02:55:53 +02:00
parent 65d91d8de2
commit 8482f0cc06
35 changed files with 5579 additions and 0 deletions
@@ -0,0 +1,57 @@
+package transcript
+
+const HTMLTemplate = `<!DOCTYPE html>
+<html lang="fr">
+<head>
+<meta charset="UTF-8">
+<meta name="viewport" content="width=device-width,initial-scale=1">
+<title>Transcript {{.Ticket.Type}}-{{printf "%04d" .Ticket.TicketNumber}}</title>
+<style>
+*{box-sizing:border-box;margin:0;padding:0;}
+body{background:#36393f;color:#dcddde;font-family:'Segoe UI',Arial,sans-serif;font-size:14px;line-height:1.5;}
+.header{background:#2f3136;padding:16px 24px;border-bottom:1px solid #202225;}
+.header h1{color:#fff;font-size:1.1em;margin-bottom:4px;}
+.header p{color:#b9bbbe;font-size:.85em;margin-top:2px;}
+.messages{padding:8px 0;}
+.message{display:flex;padding:6px 16px;gap:12px;}
+.message:hover{background:#32353b;}
+.avatar{width:40px;height:40px;border-radius:50%;flex-shrink:0;object-fit:cover;}
+.avatar-placeholder{width:40px;height:40px;border-radius:50%;flex-shrink:0;background:#5865f2;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:1.1em;}
+.msg-body{flex:1;min-width:0;}
+.msg-header{display:flex;align-items:baseline;gap:8px;margin-bottom:2px;}
+.author{font-weight:700;color:#fff;font-size:.9em;}
+.timestamp{color:#72767d;font-size:.75em;}
+.text{color:#dcddde;word-break:break-word;white-space:pre-wrap;}
+.attachment{margin-top:4px;}
+.attachment a{color:#00b0f4;text-decoration:none;font-size:.85em;}
+.attachment a:hover{text-decoration:underline;}
+.footer{text-align:center;color:#72767d;font-size:.8em;padding:12px;border-top:1px solid #202225;margin-top:8px;}
+</style>
+</head>
+<body>
+<div class="header">
+  <h1>Transcript — {{.Ticket.Type}}-{{printf "%04d" .Ticket.TicketNumber}}</h1>
+  <p>Utilisateur : {{.Ticket.UserID}} &nbsp;|&nbsp; Ouvert le : {{.Ticket.OpenedAt.Format "02/01/2006 à 15:04 UTC"}}</p>
+  <p>Généré le {{.Generated}} &nbsp;|&nbsp; {{len .Messages}} messages</p>
+</div>
+<div class="messages">
+{{range .Messages}}
+<div class="message">
+  {{if .AuthorAvatar}}<img class="avatar" src="{{.AuthorAvatar}}" alt="" onerror="this.style.display='none'">
+  {{else}}<div class="avatar-placeholder">{{.AuthorInitial}}</div>{{end}}
+  <div class="msg-body">
+    <div class="msg-header">
+      <span class="author">{{.AuthorName}}</span>
+      <span class="timestamp">{{.Timestamp}}</span>
+    </div>
+    {{if .Content}}<div class="text">{{.Content}}</div>{{end}}
+    {{range .Attachments}}
+    <div class="attachment">📎 <a href="{{.URL}}" target="_blank" rel="noopener">{{.Name}}</a></div>
+    {{end}}
+  </div>
+</div>
+{{end}}
+</div>
+<div class="footer">Bot Ticket — Transcript généré automatiquement</div>
+</body>
+</html>`